Shared Services
shared services

Spencer Solutions has extensive experience in shared services for your company. From customer support to inbound or outbound sales to software development to appointment setting, Spencer can cater to your needs. Our priority is to take care of your most important asset, your customer base, whether they are current customers or future customers, you can entrust them to us and you can be assured that we will take care of them. Our second priority is providing you with the best value proposition, the basis of which is providing the quality that will make your customers happy while saving you a great deal on cost. With our renowned recruiting and screening model, rigid training and onboarding regimen and our engaged performance management model, you just know the people working with your customers share the same vision your business wants to portray to them. This along with extensive communication and transparency, you won’t feel like you’ve even outsourced your work, except when you calculate your margins at the end of the day!

Our current campaigns for shared services:

  • Inbound customer service for an online retail company in the United States
  • Outbound recruitment services for a major leading US financial institution
  • Blended customer support and retention for a medium-sized US financial products provider
  • Inbound customer support for a heavy-traffic eCommerce site in the United States

Shared services we can offer your company:

  • Virtual Assistants and Receptionists
  • Bookkeeping and Accounting Solutions
  • Payroll Calculation
  • Medical Processing
  • Legal Processing
  • Inbound and Outbound Contact Center Solutions
    • Technical Support
    • Customer Service
    • Sales and Retention
    • Information Blast Services